Bilingual BDC Representative
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About The Position
Nissan of Costa Mesa is seeking a highly motivated and detail-oriented Bilingual BDC Representative to join our dynamic team. In this role, you will be instrumental in driving customer engagement and satisfaction by managing inbound sales leads and maintaining relationships with existing customers. The automotive industry is thriving, and we are looking for individuals who are ready to contribute to our success. As a BDC Representative, you will be responsible for receiving inbound sales leads through various channels, including phone and internet, and directing them to the appropriate contacts within the dealership. Your ability to communicate effectively and provide outstanding customer service will be key to enhancing customer loyalty and satisfaction. In addition to managing inbound leads, you will also reach out to current customers via phone and email to ensure their needs are met and to foster long-term relationships. Developing a pipeline of sales opportunities through networking, cold calling, and referrals will be a critical aspect of your role. You will collaborate closely with the sales department to devise effective sales strategies and techniques, ensuring that you stay informed about consumer and industry trends. Your insights will be valuable in communicating relevant industry news to management and dealership employees, helping to keep everyone aligned and informed. This position offers a professional work environment with opportunities for job training and advancement. We are committed to providing our associates with the tools and resources they need to succeed in their roles and grow within the company. If you are looking for a rewarding career in the automotive industry and have a passion for customer service, we encourage you to apply and become a part of our team.
