Bilingual Assistant Store Manager

Sun Com Mobile•Johnson City, TN

20h•Onsite

About The Position

This role involves exceeding monthly sales quotas and delivering high-quality sales that meet company benchmarks. It requires driving sales of preferred handsets, rate plans, features, and accessories according to company guidance. The Assistant Store Manager will also act as a role model and assist new hires and peer Retail Sales Consultants. Operationally, the position demands adherence to all company policies and paperwork procedures, mastering required systems like RQ4 and Paycom, and regularly checking sales paperwork for accuracy. Responsibilities include following cash depositing procedures, protecting company assets, using judgment to prevent fraudulent purchases, and ensuring accurate and timely completion of opening/closing checklists. Immediate communication of inventory deficiencies and safeguarding codes/passwords are also crucial. The role also involves maintaining store appearance and completing all required training within established timelines. Additionally, the Assistant Store Manager must follow company policies, accurately record time and attendance, adhere to schedules, and take personal responsibility for problems within their control.

Requirements

At least 18 years old and legally able to work in the United States without restrictions.
Minimum of 4 days/30 hours per week.
Able to stand for long periods of time.
Must have reliable transportation to location, training and off-site meetings

Nice To Haves

Spanish language proficiency
High school or equivalent education
1 year of Management experience
1 year of Retail sales experience

Responsibilities

Exceed monthly sales quotas.
Deliver complete, high quality sales that exceed the company's benchmark on key metrics.
Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.
Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.
Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.
Perform other work-related tasks, as assigned by management.
Adhere to all policies, as outlined in the Handbook and other company communications.
Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
Master all required systems: RQ4, Paycom, etc.
Regularly check sales paperwork to review for discrepancies/errors.
Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
Protect and maintain Company assets.
Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
When opening or closing a store, accurate & timely completion of related checklists with zero errors.
Immediate communication of any inventory deficiency to supervisors for review.
Safeguard all codes & passwords (i.e. RQ4, Carrier logins, Email, Security).
Maintain store appearance.
Complete all required training within the timeline established by management.
Follow the letter and spirit of Company policies as outlined by the Handbook and management.
Consistently and accurately record time & attendance in the RQ4.
Adhere to schedule & provide company with adequate notice for all requested time off.
Take personal responsibility for all problems within your control.