Bilingual Adoptions Specialist

Arizona Humane Society • Phoenix, AZ

3d • Onsite

About The Position

Bilingual Adoptions Specialist The Arizona Humane Society is seeking a dedicated and motivated Bilingual Adoption Specialist to join our team at the Sunnyslope Campus. This role works a schedule of five 8-hour shifts (10:30 AM–7:00 PM) and includes both weekend days. If you are a motivated experience maker who is passionate about matchmaking shelter pets to potential adopters, enjoy working on your feet and staying active while executing excellent care, please continue to read more now! At the Arizona Humane Society, our Bilingual Adoption Specialists are experience makers! From creating online pet profiles to drum up interest in the pet to greeting our potential adopters and escorting them through our kennels to assisting in the matchmaking adoption process, they aim to provide a consistent, positive, and excellent experience every time! In this role, you will effectively assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences while educating them on their chosen pet(s) known history including all medical and behavioral insights we have acquired during their time in the shelter. Ensuring the adopter is educated about the pet's needs, including the recommendation of supplies in our retail store to start them out on the right foot is also an essential part of this role.

Requirements

• High school diploma / GED
• Bilingual English/Spanish
• Six months to one-year prior work experience.
• Requires strong interpersonal and customer service skills.
• Requires above-average clerical skills with the ability to complete paperwork accurately.
• Must be able to learn and demonstrate how to handle animals safely and humanely in all conditions.
• Must be able to work in a fast-paced environment.
• Able to work a flexible work schedule, including weekends and evenings.

Nice To Haves

• Experience in customer service or animal welfare environment preferred.

Responsibilities

• Creating online pet profiles to drum up interest in the pet
• Greeting our potential adopters and escorting them through our kennels
• Assisting in the matchmaking adoption process
• Effectively assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences
• Educating them on their chosen pet(s) known history including all medical and behavioral insights we have acquired during their time in the shelter
• Ensuring the adopter is educated about the pet's needs, including the recommendation of supplies in our retail store to start them out on the right foot

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED