Bilingual Administrative Coordinator

Elite Home Health Care • New York, NY

3d • $22 - $25 • Onsite

About The Position

The Administrative Coordinator supports daily office operations within a home care environment by serving as the primary point of contact for caregivers and visitors. This role provides bilingual assistance to ensure clear and effective communication with a diverse caregiver workforce. Responsibilities include managing front desk operations, answering and directing incoming phone calls, and responding to employment and service verification requests in a timely and accurate manner. The Administrative Coordinator provides administrative and operational support to the branch, assists with payroll-related administrative tasks such as tracking missing timesheets and PTO requests, and maintains shared tracking tools and records. A strong commitment to delivering a high level of customer service, professionalism, and confidentiality is essential, as this role frequently interacts with caregivers, clients, and internal stakeholders.

Requirements

• Minimum of 1 year of administrative experience in a professional setting; Home Healthcare Agency setting a plus.
• Bi-Lingual in Spanish is a must. Other languages such as Haitian-Creole and/or Russian a plus.
• Demonstrated superior customer service and problem-solving skills.
• Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.
• Superior verbal and written communication skills, with the ability to communicate effectively with internal and external stakeholders.
• Excellent follow-up skills, with the ability to follow through on tasks and ensure completion.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional demeanor and positive attitude, with a commitment to providing exceptional support to the team
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software (i.e. HHAx)

Nice To Haves

• Home Healthcare Agency setting a plus.
• Other languages such as Haitian-Creole and/or Russian a plus.

Responsibilities

• Greeting and assisting caregivers and visitors at the front desk
• Providing administrative and operational support to ensure efficient daily office operations
• Managing incoming phone calls and assisting with caller inquiries.
• Assisting with payroll-related administrative tasks such as tracking missing time sheets, PTO requests, verification requests and other related communications.
• Maintaining shared tracking spreadsheets and records
• Supporting management with additional administrative projects and duties assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed