Bike Technician

Retail Concepts, Inc. • Frisco, TX

133d

About The Position

Sun & Ski Sports is hiring a Bike Technician! If you love bikes, enjoy helping people, and want to work in a fun, fast-paced environment — we want to meet you. From tune-ups to full builds, you'll keep our customers rolling with expert service and a great attitude. Come join our crew of cycling enthusiasts!

Requirements

• Ability to work quickly, efficiently, and accurately.
• Availability to work a flexible schedule based on business needs, including evenings and weekends.
• Strong organizational skills and attention to detail.
• Knowledge of all bike-building standards for various models.
• Basic computer skills.
• Contributing to sales results by learning product knowledge and services, and communicating these effectively to the customer.

Nice To Haves

• Bike industry, retail, and/or Customer Service experience.

Responsibilities

• Deliver exceptional customer service that consistently exceeds expectations.
• Assemble and adjust bicycles accurately and efficiently, ensuring full equipment integrity.
• Complete all paperwork and service logs thoroughly and correctly.
• Report discrepancies and follow proper procedures for timely resolution.
• Maintain professional communication with supervisors and team members.
• Identify and report any manufacturer defects, damage, or missing parts before beginning a build.
• Communicate any unusual issues requiring additional assistance to ensure timely, high-standard completion.
• Follow all safety guidelines for lifting and using tools and equipment.
• Keep your work area clean, organized, and safe.

Benefits

• Pay: Hourly Rate + Commission
• Company/Vendor sponsored Product Knowledge/Training Adventure trips
• Employee Purchase Discount

What This Job Offers

• Career Level: Entry Level