Bike Sales Coordinator

Retail Concepts, Inc.•Fort Worth, TX

15h

About The Position

Sun & Ski Sports is seeking a driven, energetic, and customer-focused Bike Sales Coordinator to revolutionize the customer experience in our store. If you thrive in a team environment and have the drive to be #1, this is your opportunity to lead and make an impact!

Requirements

1+ years of management experience, preferably in a retail or specialty shop environment.
2+ years of experience in retail sales and/or working in a bike shop.
Solid understanding of business operations, including inventory control and shrink reduction strategies.
Proven ability in networking, recruiting, interviewing, training, and team development.
Strong interpersonal and communication skills for building productive relationships with vendors, buyers, store teams, and senior management.
Demonstrated organizational and time-management abilities, with an aptitude for handling multiple priorities effectively.
Analytical thinking and problem-solving skills with a keen eye for detail.
Outdoor enthusiast: Deep passion for cycling, with enthusiasm for other outdoor activities such as skiing/snowboarding, water sports, swimming, surfing, skateboarding, and more

Responsibilities

Champion a customer-first culture, ensuring every guest receives exceptional service that exceeds expectations.
Deliver prompt, high-quality bike services, repairs, and fittings tailored to each customer’s needs.
Train and develop store associates on effective selling strategies and product knowledge with a focus on continuous improvement.
Coach and inspire your team to reach individual and store goals in a motivating, team-oriented environment.
Oversee the visual presentation of the bike department to ensure a compelling, brand-aligned shopping experience.
Keep merchandising fresh and customer-friendly, adhering to Sun & Ski standards.
Monitor and minimize inventory shrink, enforce accurate cash handling, and uphold operational integrity.
Ensure full adherence to company policies and procedures across your team.
Actively participate in bike clinics (both in-store and off-site) to stay ahead of product trends and enhance your team’s expertise.
Represent Sun & Ski Sports within the local cycling community, promoting our brand and building relationships.
Support and lead bike/cycling events, cultivating a vibrant and engaged customer base.
Maintain clear and consistent communication with store leadership and corporate partners to align with company goals and initiatives.
Identify challenges and opportunities within your department and propose innovative, actionable solutions.