SALES - RICHMOND VA

Conte's Bike Shop • Short Pump, VA

20h • $18

About The Position

Conte’s Bike Shop is looking for a motivated, energetic Bike Sales Associate who thrives in a fast‑paced retail environment and is passionate about helping riders find the perfect bike, gear, and service solutions. This role is all about closing sales, delivering an exceptional customer experience, and representing the values that make our shop a trusted part of the cycling community.

Requirements

• A passion for cycling and a genuine enthusiasm for helping people.
• Strong communication skills and the ability to connect with customers of all experience levels. (“Must be a good communicator; excellent people skills” )
• Confidence in guiding customers through the sales process and closing sales in a high‑volume environment. (“Be able to handle high volume sales and lead team accordingly” )
• High attention to detail, strong organization, and the ability to adapt in a dynamic retail setting. (“Strong organizational skills” and “Has a high attention to detail” )
• A team‑first attitude and the flexibility to work well with a variety of peers. (“Flexible; must fit in and work well with all peers” )

Responsibilities

• Deliver exceptional customer service from the moment a customer walks in, ensuring every rider feels welcomed, supported, and understood. (“Provide exceptional customer service” )
• Drive sales by actively engaging customers, asking great questions, and confidently recommending bikes, accessories, and service options that meet their needs.
• Maintain strong product knowledge and stay up to date on the latest bikes, components, and gear. (“Focus on constantly developing product knowledge” )
• Support daily shop operations, including opening the store on time, maintaining merchandising standards, and keeping the sales floor clean and organized. (“Arrive early to setup the store to open on time” and “Ensure a high degree of focus on visual merchandising and store cleanliness” )
• Help resolve customer concerns with empathy, professionalism, and a solutions‑oriented mindset. (“Mitigate customer service issues by helping to proactively manage issues as they arise” )
• Collaborate with teammates to create a positive, inclusive, and high‑energy shop environment.

Benefits

• Participation in the Company’s 401(k) Plan with Company matching
• Paid Time Off (PTO) program – 80 hours a year, accrued from 1st day of employment
• Employee Purchase program
• Participation in the Company’s Medical, Dental & vision insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees