Bike Guide (2026 Season)

Nantahala Outdoor CenterBryson City, NC
3dOnsite

About The Position

For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation. JOB SUMMARY NOC Bike Guides will assist guests in fitting for proper bike & helmet size. Applicants who are 21 and up will be eligible to train as a shuttle driver. NOC Bike Guides will review basic mountain biking techniques with guests in our skills park and answer any guest questions and provide necessary feedback for a great guest experience. With guided and unguided biking trips, no two days will feel the same. Operating at the base of our 5-mile Flint Ridge Trail system, Guides help describe trail conditions, provide maps for guests, and complete necessary trail maintenance as needed. This is a seasonal role with NOC beginning in Mid-April and lasting through Mid-October.

Requirements

  • Basic First Aid and CPR or higher medical certification
  • Prior mountain biking experience
  • Ability to sustain productive work with little supervision
  • A love for the outdoors and an enjoyment for mountain biking
  • Ability to speak clearly and concisely
  • Comfortable working in a teamwork-based environment
  • Able to take direction well and exhibit good judgment
  • Willing to take ownership
  • Capable of providing an excellent guest experience
  • 21 years of age
  • Willingness to learn and perform basic bike maintenance

Responsibilities

  • Fit guests with proper size bikes and helmets
  • Educate guests on bike usage and techniques
  • Inform guests on trail location, conditions, and hazards
  • Lead guided bike trips as necessary
  • Assisting guests with technical questions regarding the appropriate bike, equipment, gear and fit
  • Promote the adventures that NOC has to offer, and providing local area information, especially local trails and directions
  • Assisting other Adventure Center operations as needed, including helping with guest trip preparation and customer service for zip line and biking guests
  • Other tasks, such as driving vehicles, repair and maintenance of gear or facilities, bike tour guiding, or assisting other NOC departments, as qualified and as assigned
  • Assist in the maintenance of our Flint Ridge trail system and Specialized/Fuji bike fleet as necessary

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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