A Senior Staffer knows their zone/department inside and out, needs little supervision from management, and desires to maintain the Sports Basement brand with their leadership skills. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of their zone/department are being met. You are a positive leader that contributes to the overall morale of the store, and you continuously work to uplift staff in their zone. You assist with the day-to-day management of the zone/department by ensuring daily task lists are completed, delegating roles to staffers in their zone/department, and following through on projects. You provide WOW customer service and are a role model for fellow staffers. You understand what makes Sports Basement awesome and unique. You typically do not have staff to oversee, but will step up as needed to ensure the work gets done, and will work primarily on the sales floor in their assigned zone/department. If you love talking about outdoor gear, this is the position for you! From introducing beginners to a new sport or hobby to trading insider tips with experts, you'll get to talk to a huge range of customers about the gear and adventures you love the most.