Bicycle Wayfinding Program Coordinator, OLS

City of New York•New York City, NY

5d•$78,740 - $90,551

About The Position

To be considered for this position candidate must be serving permanently in the title of Transportation Specialist, or be reachable on the civil service list. Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists. TPM’s Office of Livable Streets (OLS) is seeking to hire a Transportation Specialist to serve as a Bicycle Wayfinding Program Coordinator within the Street Furniture Unit (SFU). OLS is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies. SFU manages the procurement, planning, installation, and maintenance of bike parking, benches, leaning bars, and wayfinding signage for pedestrians, cyclists, and transit riders throughout New York City. The goal of these programs is to make the city more walkable, bikeable, and vibrant. SFU works closely with other units within TPM to plan, install, and maintain these street furniture elements throughout the five boroughs. SFU also tracks the locations, conditions, planning, and maintenance records for all street furniture and adjacent spaces in Microsoft Access and in GIS datasets. Increasingly, SFU records information about the elements using SharePoint forms and custom field applications with the support of NYC DOT IT. Under the direction of the SFU Deputy Director of Data & Design, the Bicycle Wayfinding Program Coordinator will manage planning and development activities to support the revamping and creation of a comprehensive bicycle wayfinding program to help New Yorkers and visitors find and use the City’s greenway and bicycle network. This position will work in collaboration with SFU, other NYC DOT units, primarily the Cycling and Micromobility Unit, and other partner agencies. The ideal candidate should be committed to community development via improving the experience and convenience of walking, cycling, and transit, by expanding bicycle and greenway wayfinding signage throughout New York City. The ideal candidate will also be a detail-oriented, curious, and capable team player with a positive attitude and strong organizational, communication, administrative, presentation, graphic design, data management, and GIS mapping skills. The candidate will be asked to work collaboratively and inclusively. The candidate should demonstrate experience cycling in NYC and a willingness to work in the field in all seasons, traveling by biking, walking, and using mass transit. The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

Requirements

To be considered for this position candidate must be serving permanently in the title of Transportation Specialist, or be reachable on the civil service list
The candidate will be asked to work collaboratively and inclusively
The candidate should demonstrate experience cycling in NYC and a willingness to work in the field in all seasons, traveling by biking, walking, and using mass transit

Nice To Haves

Professional experience in urban planning or a related field
Previous experience with GIS mapping, Adobe Creative Suite (especially Adobe InDesign and Adobe Illustrator), computer-aided design (CAD), Microsoft Office, and relational databases (such as Microsoft Access)
Excellent organization skills and an ability to focus on details and respond quickly to requests
Strong analytical/critical thinking skills
Ability to write and communicate clearly
Excellent time-management skills
Demonstrated interest in cycling and the built environment of NYC
Willingness to work in the field in all seasons, traveling by bike, walking, or using mass transit

Responsibilities

Conducting an inventory and creating a GIS database of all greenway/bicycle wayfinding signage throughout NYC, including on the right-of-way, within parks, or on privately owned parcels
Analyzing the existing signage network and utility of signage types with the purpose of producing a new comprehensive, citywide bicycle/greenway wayfinding strategy plan encompassing new design, siting, and maintenance guidelines
Conducting on-site user testing and analysis of the proposed strategy plan
Assisting and facilitating internal workshops and coordination with partner agencies on design guidelines and inventory matters
Documenting new design, content, and siting guidelines
Facilitating the integration of new specifications across all bicycle, pedestrian, and transit related wayfinding products
Producing comprehensive signage network plans
Coordinating on the maintenance and organization of bicycle facility GIS data for NYC DOT
Creating the annual NYC DOT bike map
Reviewing work produced by consultants, partner agencies, or other NYC DOT units as needed
Producing progress reports for DOT leadership