Bi-Lingual Transportation Sr. Specialist

Glovis EV Logistics America • Ellabell, GA

32d • $69,000 - $73,000 • Onsite

About The Position

The Sr. Specialist – Operations Monitoring oversees the real-time performance of dedicated transportation operations. This role ensures operational efficiency, monitors shipment execution, resolves in-transit issues, and supports continuous improvement through data-driven insights. The Sr. Specialist plays a key role in maintaining service level agreements, enhancing visibility, and ensuring the seamless execution of transportation plans.

Requirements

• Supply Chain Management, Transportation, Business, or related field (preferred).
• 3+ years of experience in transportation operations, preferably with dedicated fleet oversight or dispatch/monitoring roles.
• Deep understanding of transportation systems, tracking technology, and logistics workflows.
• Strong problem-solving and communication skills, with the ability to act quickly under pressure.
• Experience with TMS platforms and real-time tracking systems.
• Working knowledge of DOT compliance and transportation regulations.

Nice To Haves

• Experience in a 24/7 operations monitoring or control tower environment.
• Proficiency in data analysis and performance reporting tools (Excel, Power BI, etc.).
• Strong customer service orientation with cross-functional collaboration skills.

Responsibilities

• Monitor day-to-day transportation operations across dedicated fleets to ensure adherence to on-time performance and service level.
• Track shipments in real time, proactively identify potential delays or disruptions, and initiate corrective actions.
• Communicate with carriers, drivers, and internal stakeholders to resolve in-transit exceptions or delivery issues.
• Utilize Transportation Management Systems (TMS) and GPS/telematics tools to ensure visibility and accurate reporting.
• Analyze operational performance metrics and identify trends, root causes, and opportunities for improvement.
• Collaborate with planning, customer service, and warehouse teams to support end-to-end logistics execution.
• Maintain detailed logs of incidents, delays, and resolution steps for audit and continuous improvement.
• Support the implementation of standard operating procedures (SOPs) for operational monitoring and escalation protocols.
• Provide leadership guidance to staff and act as a subject matter expert in transportation monitoring.
• Assist with training, onboarding, and knowledge sharing within the transportation team.

Benefits

• The job is eligible to participate in GLOVIS EA's outstanding benefit plans which include medical, dental and vision coverage, 401(k) Plan with $1/$1 matching up to plan provisions, as well as generous paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level