BI / Analytics Analyst

Plume

19h

About The Position

Plume is looking for a Senior BI / Analytics Analyst to transform large-scale Wi-Fi and device telemetry into clear, actionable insights. You will own key metrics, build reliable dashboards, and partner closely with Product, Customer Success, and Operations to improve customer experience and business outcomes.

Requirements

• 4+ years of experience in BI, analytics, or product analytics
• Expert SQL skills and experience with modern data warehouses
• Strong experience with BI tools (Tableau, Looker, Power BI, or similar)
• Ability to work with noisy, imperfect data and derive signal
• Strong business judgment and communication skills

Nice To Haves

• Experience with telemetry, IoT, networking, or platform data
• Exposure to Python or basic statistical analysis

Responsibilities

• Build and maintain dashboards and reports for product, customer, and operational performance
• Write advanced SQL to analyze high-volume, time-series telemetry data
• Define, validate, and own KPIs related to Wi-Fi performance, stability, and customer experience
• Perform root-cause analysis for performance changes, incidents, and releases
• Translate complex data into clear insights and recommendations for stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed