BHH Pediatric Systems Coordinator

PCHC•Hampden, ME

About The Position

Are you a systems thinker who thrives at the intersection of pediatric care, compliance, and program innovation? PCHC is looking for a qualified BHH Pediatric Systems Coordinator to transform pediatric behavioral health. In this unique role, you’ll enhance our mission by leading program compliance, optimizing workflows, and helping to shape the way pediatric patients and families experience care. Bring your curiosity, strategic thinking, and hands-on expertise to a role where every decision makes a difference. If this resonates, we’d love to hear from you. Apply today! Schedule: Full-Time, Monday-Friday, 8am-4:30pm What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg Highlights of the position: Champion Program Success – Lead compliance monitoring, track deliverables, and ensure pediatric panels meet quality, documentation, and revenue goals. Redesign Workflows – Innovate and standardize processes to improve efficiency, accuracy, and program outcomes across multiple service lines. Own Billing & Attestation – Take charge of attestation submissions and billing oversight, ensuring timely reimbursement and smooth operations. Guide & Influence Teams – Act as the go-to expert for program regulations, supporting staff, leadership, and cross-functional teams with insight and solutions. Shape Learning & Growth – Conduct audits, identify education opportunities, and mentor colleagues to reinforce best practices and elevate team performance. Stay Connected to Care – Maintain a small pediatric panel to keep your work grounded in real-world patient experiences and program complexities. Join PCHC's nationally recognized non-profit organization: Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Flexible schedules supportive of work/life balance Competitive compensation and generous benefits PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: Bachelor’s Degree in Human Services or related field required. Minimum of three years’ experience in a primary healthcare or related professional setting. including experience in supporting multiple program and service lines. Experience working with MaineCare and/or Acentra systems required. Preparation with MHRT/C certification and/or PACE or Lean Six Sigma preferred. Knowledge of medical and mental health terminology. Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position in accordance with PCHC’s Automobile Safety and Background Check Policy. Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing [email protected] . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Requirements

Bachelor’s Degree in Human Services or related field required.
Minimum of three years’ experience in a primary healthcare or related professional setting. including experience in supporting multiple program and service lines.
Experience working with MaineCare and/or Acentra systems required.
Knowledge of medical and mental health terminology.
Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required.

Nice To Haves

Preparation with MHRT/C certification and/or PACE or Lean Six Sigma preferred.

Responsibilities

Lead compliance monitoring, track deliverables, and ensure pediatric panels meet quality, documentation, and revenue goals.
Innovate and standardize processes to improve efficiency, accuracy, and program outcomes across multiple service lines.
Take charge of attestation submissions and billing oversight, ensuring timely reimbursement and smooth operations.
Act as the go-to expert for program regulations, supporting staff, leadership, and cross-functional teams with insight and solutions.
Conduct audits, identify education opportunities, and mentor colleagues to reinforce best practices and elevate team performance.
Maintain a small pediatric panel to keep your work grounded in real-world patient experiences and program complexities.