BH Discharge Coordinator for Hospital Based Programs (PHP/IOP) and Child/Adol Inpatient Unit

Advocate Aurora Health • Wauwatosa, WI

251d • $26 - $39

About The Position

This BH Discharge Coordinator position will support our Hospital Based Programs (PHP/IOP) and the Child/Adol Inpatient Unit under the job description outlined above. This position may also need to support the Adult inpatient Discharge Coordinator Team at times, if needed. This is an exempt full time Monday - Friday onsite position. Start time is flexible but typically they are 7:30am to 4:00pm. Teammates, however, still need to be available until 5:00pm via pager if there is an unexpected patient discharge situation that needs attention. Weekday holidays can be worked at time and half pay or can be taken as a vacation day (PTO).

Requirements

• Bachelor's Degree in Social Work or related field.
• Typically requires 1 year of experience in mental health environment including crisis intervention and working with chronic behavioral health patients.
• Excellent oral and written communication skills.
• Basic proficiency in Microsoft Office (Word, Excel, Powerpoint, Access) or similar products.
• Excellent organizational skills and ability to set priorities.
• Ability to provide on call service as needed.

Responsibilities

• Assist with discharge planning and collaboration with treatment team members to complete the discharge in a timely manner.
• Communicates effectively with patients, family, treatment team and community agencies and facilities resolution of issues which could impact continuity of care.
• Provides program education to patients and families. Documents activity and education provided according to department/program standards.
• Establishes aftercare services including referrals for housing, case management, transportation services, meal services, peer support groups, and vocational referrals.
• Acts as a liaison with referral sources, employer/schools, EAP and community agencies to keep them informed of discharge plan.
• Acts as a primary contact for Milwaukee County Emergency Detention patients.
• Contacts physicians daily for availability to accept patients transitioning to PHP.
• Acts as a primary contact for patients to call post discharge when encountering a problem transitioning to the next level of care.
• Meet with patients that have been readmitted within 30 days to discuss barriers to treatment.
• Provides program orientation to patients, and coordinate meet and greets for our direct program admissions.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree