Beverage Shift Supervisor SUMMARY DESCRIPTION: The Beverage Shift Supervisor is responsible for assisting in managing the beverage service team and operations during an assigned shift. In addition, the Beverage Shift Supervisor ensures excellence in guest satisfaction through effective training of staff and a hands-on, lead by example management style. Pay starts at $22.33/hour. Graves shift needed. ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation. Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC Provides the tools, training. communication and supplies necessary for the beverage team to deliver exemplary guest service. Assists in scheduling Beverage team members to ensure appropriate coverage during regular operating hours and special events. Monitors par levels and daily inventory of supplies. Maintains beverage inventory and supplies in accordance with business demands. Participates in weekly inventory and assists Beverage Manager with weekly and monthly orders. Requires that payment, and/or comp authorization is received upon service of all food and beverage items provided and is responsible for assisting food and beverage staff in the proper balancing of the cash register at the end of each shift. Reports any discrepancies to Finance. Ensures prompt, efficient, and friendly quality service and preparation beverages to any and all customers. Complies with S.M.A.R.T. or T.I.P.S. training. Authorizes comp transactions. Participates in developing drink specials and promotions. Stays current with Beverage service and offering trends. Attends periodic meetings and training sessions and ensures Beverage team members are compliant with required trainings and certifications. Complies with all department rules, regulations, policies, procedures, and internal controls, and any and all local, state, and federal rules and regulations. Promotes positive public and employee relations. Performs other duties as assigned. JOB SPECIFICATIONS: Education, experience, skills required, equipment used. Must be 19 years or older.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees