Beverage Service Supervisor - Service Bar - Maryland

Maryland Live! Casino & HotelHanover, MD
38d$41,184 - $48,984

About The Position

Why We Need Your Talents: Bar Supervisors are responsible for assisting with bar operations, ensuring that customers receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceeded, and maintaining health and safety standards within the bar.

Requirements

  • Excellent service, communication, and organizational skills.
  • Objective analytical and effective prioritization skills.
  • Ability to:
  • Analyze and interpret departmental/company goals.
  • Manage multiple tasks in stressful environments.
  • Handle sensitive information in a confidential manner.
  • Communicate effectively in one-on-one, small group and large group situations
  • Read, write and communicate verbally in English
  • A consistently demonstrated a high level of integrity, confidentiality, teamwork and positive attitude while achieving departmental/company goals.
  • Education: A two (2)-year degree in related fields or equivalent work experience.
  • Experience: Minimum of two (2) to four (4) years of experience with bar operations, supervising, and processes.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.
  • Ability to stand and ability to sit for long periods of time.
  • Ability to use hands and fingers to handle and feel; use hands and arms to reach, legs and feet to balance, stoop, kneel or crouch
  • Ability to regularly lift and/or move up to 40 lbs and infrequently lift and/or move up to 40 lbs
  • Ability to regularly utilize sufficient vision or other powers of observation to review documents and computer screens and organize documents and materials.

Responsibilities

  • Assist with the development and managing of the beverage department budget.
  • Supervise programs and processes to reduce and control loss time injuries
  • Schedules staffing levels to maintain consistent levels of employment to ensure a positive guest experience.
  • Development of staff, to include training, interviewing for new hires, performance management, include disciplinary counseling, and conducting performance evaluations.
  • Assist with coordination and supervision of department financial data.
  • Reviews beverage activities and promotions with Beverage Manager.
  • Monitor and adjust performance to local competition.
  • Meet with departmental directors and managers as necessary.
  • Knowledge of Alcohol Beverage Control laws.
  • Knowledge of Health Department, applicable OSHA Regulations, and Gaming Regulations.

Benefits

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts

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What This Job Offers

Job Type

Full-time

Industry

Accommodation

Education Level

Associate degree

Number of Employees

251-500 employees

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