Beverage Server
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About The Position
As a Beverage Server at Bally's Chicago, you will play a crucial role in delivering exceptional service to our guests on the casino floor. Your primary responsibility will be to serve beverages in a friendly, efficient, and professional manner, ensuring that every customer has a positive experience. You will be part of a dynamic team that embodies Bally's 'Born to Entertain' philosophy, creating a fun-filled and entertaining atmosphere for all patrons. This position requires a proactive approach to customer service, where you will anticipate guests' needs, engage in conversation, and provide assistance while maintaining a high standard of service. In addition to serving drinks, you will be responsible for performing beverage set-up, running side work, and completing closing duties. A thorough knowledge of the restaurant's menu and wine list, including daily specials, is essential. You will also be tasked with checking identification to ensure compliance with age restrictions for alcohol consumption and verifying that customers are using their own players' cards. Maintaining cleanliness and safety standards in the bar area is critical, as is the ability to handle cash transactions accurately using the POS system. The role demands a commitment to teamwork and communication, as you will be expected to attend pre-shift meetings, share ideas, and contribute to a collaborative work environment. You will need to maintain a professional appearance and adhere to uniform standards while being aware of potential hazards in the casino environment. This position is ideal for individuals who thrive in a fast-paced setting and are eager to contribute to a world-class entertainment destination.
