Beverage Server

Resorts World Las Vegas • New York, NY

3d • $17 - $23 • Onsite

About The Position

Position Overview: The Beverage Server is responsible for the ability to provide prompt, friendly, professional and courteous service of food and beverages to our guests on the gaming floor. Essential Functions: Provides excellent guest service to all guests. Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled. Maintains a sanitary environment per sanitation guidelines. Uses a POS system to ring in orders, print checks, and cash out guests. Deals with complaints and issues in a professional, patient manner. Makes recommendations and maintains knowledge of all the menu items. Takes food and beverage orders from guests. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision

Requirements

• Strong interpersonal and communication skills required
• Strong organizational skills and attention to detail required
• Ability to work in a fast-paced environment
• Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• ABC license
• Must have a NYS Food Handlers Permit
• Must obtain a Tips Certification.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
• Ability to respond to common inquiries from other Team Members or guests.
• Fluency in English required.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to compute basic mathematical calculations.
• Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills.
• Ability to work well under pressure and deadlines.
• The Team Member is regularly required to talk or hear.
• The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
• Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged standing during the shift.
• Must be able to handle intoxicated guests in a professional manner.
• Team Members must be able to work varying schedules to reflect the business needs of the property.

Nice To Haves

• High school diploma or G.E.D preferred
• Experience in customer service or hospitality preferred

Responsibilities

• Provides excellent guest service to all guests.
• Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards
• Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled.
• Maintains a sanitary environment per sanitation guidelines.
• Uses a POS system to ring in orders, print checks, and cash out guests.
• Deals with complaints and issues in a professional, patient manner.
• Makes recommendations and maintains knowledge of all the menu items.
• Takes food and beverage orders from guests.
• Performs other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED