SERVER - CASINO SERVICE
About The Position
COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.
Requirements
- High school diploma or general education degree (GED) is required as well as certificate in Mixology.
- Minimum of two (2) years in high volume bartending. T.I.P.S. certification and Sanitation certification is preferred.
- Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
Nice To Haves
- T.I.P.S. certification and Sanitation certification is preferred.
Responsibilities
- Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
- Ensure guest satisfaction in assigned areas and other areas if necessary.
- Adhere to state liquor laws and TIPS training guidelines.
- Keep bar and service area clean, sanitary and organized at all times.
- Adhere to beverage control procedures.
- Adhere to all regulatory, departmental and company policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
- Promote positive guest and team member relations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
