BEVERAGE SERVER

Chukchansi Gold Resort & Casino • Coarsegold, CA

1d • Onsite

About The Position

SUMMARY: Responsible for providing Beverage service to all Casino customers in an efficient, courteous and professional manner, displaying a high standard of Customer services.

Requirements

• High School diploma or GED preferred.
• One to three months related experience and/or training.
• Strong organizational and interpersonal skills required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or Team Members of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

• Interacts effectively with the public and Team Members.
• Perform excellent customer service at all time.
• Provides prompt, efficient and courteous beverage service to customers in accordance with company policies, procedures and standards.
• Performs necessary tasks to service customers, i.e.; taking and filling all beverage orders and assisting in maintaining customers gaming area in a clean and neat manner.
• Maintains knowledge of ABC Codes, the Dram Shop Act and bartender’s responsibilities and rights under it.
• Completes Alcohol Awareness Training and passes the test associated with the course and renews Alcohol Awareness certification every two years.
• Maintains compliance with all regulations of health and sanitation standards as well as all applicable federal, state, local laws/ordinances; to include maintaining applicable food safety certification.
• Monitors customer needs on a continual basis ensuring all beverage requests will be promptly fulfilled.
• Performs with Bartenders, Bar backs, Supervisors, and pertinent casino Team Members in producing a smoothly and efficiently run operation.
• Maintains assigned area for cleanliness.
• Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary.
• Maintains a consistent and regular attendance record.
• Performs any reasonable request made by management.
• Perform job duties, demonstrate excellent work habits, and deliver exceptional service to internal and external guests.
• Exhibit the highest degree of professionalism, including appearance, attendance, reliability, teamwork, ethics, integrity, and comply with all governing policies and procedures.
• Employ positive and professional communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills leading to the highest levels of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed.
• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
• Serve as contributing Team Member of CGRC enhancing operations in all its business endeavors.

Benefits

• competitive wages
• employee perks
• $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more
• free and discounted meals in the Team Dining Room
• paid time off
• holidays gifts and raffles
• discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees