Beverage Server Part Time

Churchill Downs Incorporated • Sioux City, IA

103d

About The Position

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash! The Beverage Server is responsible for serving both alcoholic and non-alcoholic beverages in an excellent and timely manner to ensure quality guest service.

Requirements

• Excellent verbal and written communication skills
• Excellent customer service and interpersonal skills
• Detail-oriented and thorough with strong organizational and time management skills
• Strong and accurate money handling skills
• Ability to work under stress in a fast-paced environment
• Knowledge and ability to operate point-of-sale systems
• Knowledge of wines, alcohol, and mixed drinks as well as gaming operations etiquette
• High school diploma or equivalent preferred
• 6 months prior work experience preferred
• Must obtain valid gaming license, where applicable

Responsibilities

• Greets guests on arrival and regards on departure in a warm and inviting manner
• Takes orders from guests and delivers and dispenses correct beverages
• Demonstrates salesmanship with complete menu and product knowledge
• Ensures and maintains cleanliness and orderliness of workstation
• Performs responsible alcohol service with regards to guest limitations
• Utilizes all bar equipment and point-of-sale systems
• Communicates to management in a timely fashion any guest compliments or complaints
• Performs general upkeep and cleaning duties, such as mopping floors, wiping countertops, cleaning food prep areas, rolling silverware, etc.
• Performs other related duties as assigned

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees