Beverage Server - Oculus Bar

Ballys Hotel & Casino • Rock Island, IL

72d • $9

About The Position

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you. As a Beverage Server, you will ensure excellent guest service when serving beverages to customers in a timely manner, consistent quality beverage products, and favorable/fun gaming. This position's starting wage is $9, plus tips.

Requirements

• High School graduate or equivalent.
• Excellent customer service skills.
• Must be able to successfully complete TIPS trained and receive a Basset Card.
• Excellent written and verbal communication skills.
• Read, write, speak, and understand English.
• Able to work flexible shifts.

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Takes orders from guests and returns these orders in a timely manner and correctly according to order given.
• Ensures alcohol is served according to the company alcohol policy.
• Keeps work areas and guest's common areas clean and organized.
• Has knowledge of guest limitations related to alcohol service and company/state policy and procedures regarding those limitations.
• Ensures the safety and security of team members and guests.
• Uses daily maintenance of all bar equipment and POS systems.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• All other duties as assigned.

Benefits

• Competitive wages with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.
• 401(K)/ Company Match.
• Access Perks and Childcare discounts.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED