Beverage Server - Newcastle Beverage - Newcastle Casino

Traditions Hospitality GroupNewcastle, OK
402d

About The Position

As a Costumed Beverage Server at Newcastle Casino, you will enhance the guest experience by providing exceptional beverage service in a lively and entertaining environment. This role requires a commitment to customer service, creativity, and the ability to engage guests with enthusiasm while maintaining the themed atmosphere of the casino.

Requirements

  • Must be 18+ years of age.
  • Must be able to obtain a Gaming badge.
  • Must be able to obtain an ABLE liquor license.
  • Incorporate a stage personality while serving guests.
  • Possess knowledge of guest services and communication skills.
  • Ability to read, write, understand orders, handle cash, and use computers.
  • Excellent organization and problem-solving skills.
  • Stand and walk during shifts, perform physical tasks, and work in a restaurant/bar/casino environment.

Nice To Haves

  • Experience in guest services or hospitality industry.

Responsibilities

  • Create a fun-filled, entertaining environment.
  • Greet guests with fast, friendly service, incorporating a stage persona.
  • Ensure guest satisfaction, drink quality, and cleanliness.
  • Have knowledge of drinks, ingredients, and prices.
  • Take orders, serve drinks, explain preparation methods, and inform guests of specials.
  • Check guest identification and manage excessive drinking responsibly.
  • Write orders and handle payments.
  • Maintain personal health and sanitation standards.
  • Review procedures to improve service, performance, and safety.
  • Provide information to supervisors, co-workers, and guests.
  • Perform administrative tasks and maintain files.
  • Ensure clean uniforms and support teamwork.
  • Demonstrate superior attendance, punctuality, and adherence to policies.

Benefits

  • Daily Pay
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Referral bonuses for bringing new members to our team.
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