Beverage Server - MGCB (Full Time)

Ballys Hotel & Casino • Black Hawk, CO

133d • $11

About The Position

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. The company owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado. It holds OSB licenses in 13 jurisdictions in North America and has expanded its international reach with the acquisition of Aspers Casino in Newcastle, UK. Bally's also owns Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. The company has a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, Bally's casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. The role involves supporting bars by serving guest drinks and responding to special customer service requests, ensuring the best customer service in Black Hawk through genuine service to all guests.

Requirements

• Previous money handling and guest service experiences preferred.
• Must have basic mathematical skills.
• Must be able to add, subtract, multiply and divide in all units of measure.
• Ability to multitask in a fast-paced environment.
• Must be able to exercise initiative and a sense of urgency.
• Exceptionally self-motivated and directed.
• Must have an outgoing personality and enjoy dealing with people.
• Must be able to communicate clearly and effectively with all employees and guests.
• Able to work all shifts to include weekends and holidays.

Responsibilities

• Takes and prepares beverage order or relays order to the bartender for preparation if bartender present.
• Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins.
• Computes bill and accepts payment.
• Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age).
• Removes empty or dirty glasses and bottles and returns them to the bar or kitchen.
• Provides every guest with friendly, courteous and timely beverage service.
• Keeps service area stocked with supplies and keeps the work area orderly and clean.
• Serves alcoholic and non-alcoholic beverages.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.

Benefits

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Employee Discount Meals
• Free Bus Passes
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation