Beverage Server I
About The Position
Located just east of downtown Kansas City, Ameristar Casino Hotel Kansas City is a Midwestern entertainment hub that offers something for everyone. Ameristar has one of the largest casino floors in Missouri, amazing dining venues, a newly renovated luxury hotel, and more. Ameristar also offers convenient parking in a five-level, 2,660 space parking structure with an enclosed, climate-controlled walkway to the casino and entertainment center. Ameristar is seeking a Beverage Server to serve beverages to guests in a quick, efficient and courteous manner; perform side work to maintain cleanliness and stock supplies in assigned work areas. Must be 21 years of age to fulfill job requirements
Requirements
- Must have a friendly, outgoing personality
- Able to communicate effectively with co-workers and supervisors
- Must have cash handling experience
- Must be able to work a flexible schedule
- Must be able to carry and balance a tray
- Ability to work in a fast paced environment.
- Provide excellent guest service
- Ability to establish rapport with other team members throughout the casino
- Maintain a positive attitude at all times
- Exceptional work habits
- High School Diploma or equivalent required
Nice To Haves
- One (1) year experience as a server in a fast paced environment preferred
Responsibilities
- Provide quality guest service experience, maintaining friendliness and a smile during all interactions
- Job Tasks must be finished in a timely manner according to department standards
- Responsible for familiarization of cocktails and prices in order to insure proper ordering and expedition of beverage orders
- Suggest and up sell cocktails
- Observe and anticipate guest’s needs in order to fill any additional requests
- Serve tables in proper order of arrival with exceptions in common sense situations or as your supervisor requested
- Inform immediate supervisor if a critical supply or service situation should arise
- Responsible for side work assigned and any additional assigned daily tasks
- Practice and observe safety rules and regulations and encourage others to do the same
- Perform related duties as assigned
- Conduct oneself in a manner that reflects a positive professional image
- Greet guests with a smile and a pleasant disposition
- Keep assigned workstation clean; ashtrays, coin wrappers, etc
- Follow all cash handling procedures as listed in the Food & Beverage Manual
- Responsible for following the calling order when ordering cocktails
- This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
