Beverage Server - GA Casino Beverage

Ballys Hotel & Casino • Black Hawk, CO

136d

About The Position

Supports bars by serving guests drinks and responding to special customer service requests.

Requirements

• Previous money handling and guest service experiences preferred.
• Must have basic mathematical skills.
• Must be able to add, subtract, multiply and divide in all units of measure.
• Ability to multitask in a fast-paced environment.
• Must be able to exercise initiative and a sense of urgency.
• Exceptionally self-motivated and directed.
• Must have an outgoing personality and enjoy dealing with people.
• Strong tactical skills.
• Must be able to communicate clearly and effectively with all employees and guests.
• Able to work all shifts to include weekends and holidays.

Responsibilities

• Takes and prepares beverage order or relays order to the bartender for preparation if bartender present.
• Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins.
• Computes bill and accepts payment.
• Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age).
• Removes empty or dirty glasses and bottles and returns them to the bar or kitchen.
• Provides every guest with friendly, courteous and timely beverage service.
• Keeps service area stocked with supplies and keeps the work area orderly and clean.
• Serves alcoholic and non-alcoholic beverages.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.

Benefits

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Employee Discount Meals
• Paid lunch break
• Subsidized Bus Passes
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking

What This Job Offers

• Industry: Accommodation