Beverage Program Manager - Planters Inn a Relais & Chateaux Property

The Yarrow Group-posted 6 months ago

Full-time • Mid Level

Charleston, SC

11-50 employees

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The Beverage Manager will oversee the beverage program at the Peninsula Grill, ensuring that the beverage offerings meet the highest standards of quality, consistency, and creativity. This individual will manage all aspects of the beverage service, from menu development and staff training to inventory control and customer service. The Beverage Manager will play a key role in enhancing the guest dining experience through innovative drink pairings, exceptional service, and a well-curated beverage selection. The Beverage Manager will work the restaurant floor in the role of Sommelier and Manager on Duty.

Curate and develop the beverage menu, ensuring a balanced and diverse selection of wines, cocktails, beers, and non-alcoholic beverages that complement the fine dining experience
Stay current with industry trends and innovations, introducing new and creative drinks that align with the restaurant's concept and elevate the guest experience
Regularly update the wine list, ensuring it offers high-quality and well-paired options to complement the seasonal menu
Hire, train, and mentor the beverage team, ensuring they are knowledgeable about the beverage offerings, including proper serving techniques, presentation, and food pairings
Lead by example in fostering a positive and efficient work environment, while ensuring adherence to company policies and service standards
Conduct ongoing staff training sessions to ensure consistency in service and elevate the team’s understanding of product knowledge, including wine, spirits, and cocktail crafting
Manage inventory, ordering, and procurement of beverage supplies, ensuring proper stock levels are maintained
Monitor and control beverage costs and waste, implementing strategies to optimize profitability without compromising quality
Regularly conduct inventory checks and work closely with suppliers to secure favorable pricing and ensure timely delivery of products
Monitor beverage service to ensure that every guest receives attentive and high-quality service, contributing to a memorable fine dining experience
Address guest feedback or complaints promptly and professionally, always aiming for a positive resolution
Develop drink pairings and collaborate with the culinary team to ensure harmonious wine, cocktail, and food pairings for special events or tastings
Prepare weekly/monthly reports on beverage sales, costs, and performance for upper management
Assist with budgeting, forecasting, and other financial planning related to the beverage program
Ensure compliance with all legal and regulatory requirements concerning alcohol service and safety protocols
Collaborate with management to plan and execute beverage-focused events, including wine dinners, tastings, and special promotions
Curate specialty cocktails or limited-time offerings for holidays, seasonal changes, and high-profile events

Proven experience as a Beverage Manager, Sommelier, or similar role in a fine dining or upscale restaurant setting
Certification in beverage-related fields (e.g., Sommelier certification, Cicerone, etc.) required
In-depth knowledge of wine, spirits, and cocktails, with a passion for staying updated on industry trends and innovations
Experience and knowledge regarding both new and old-world wines, with ability to recommend and sell based on customer preferences
Knowledge of inventory management software and point-of-sale (POS) systems
Strong leadership, communication, and organizational skills
Experience with pairing restaurant beverage programs with dishes and specials
Extensive knowledge of food, wine, cocktails, and dining service etiquette
Experience managing large teams in a high-pressure, fast-paced environment
Excellent financial acumen with a focus on cost control, budgeting, and profitability
Ability to work evenings, weekends, and holidays as needed
Exceptional interpersonal and communication skills
Detail-oriented with a commitment to delivering the highest quality service
Creative, innovative, and able to adapt quickly to new trends and ideas
High level of professionalism, integrity, and dedication to excellence

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development

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Beverage Program Manager - Planters Inn a Relais & Chateaux Property

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