About The Position

Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Plan and manage the Restaurant, Room Service, Bar, and catering in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and managing the operations of the Restaurant, Room Service, Bar and catering. Recommends promotional ideas and procedural changes. Prepares forecasts, implements, monitors and controls the budgets for the various outlets.

Requirements

  • More than two years of post high school education.
  • One to two years of employment in a related position with this company or other organization(s).
  • Excellent comprehension for assisting with guest and associate matters.
  • Interpreting instructions from customers, associates, and managers.
  • Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
  • Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
  • Must have knowledge of food safety and chemicals/agents for training purposes.
  • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
  • Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
  • Bending to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
  • Mobility -95% of shift covering all areas of outlets supervising.
  • Continuous standing to assist at hostess station -minimal stationary standing.
  • Climbing stairs -varies by location.

Responsibilities

  • Manage the human resources within the department.
  • Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
  • Develop, recommend, implement and manage the department's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
  • Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
  • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
  • Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
  • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • All other duties as assigned, requested or deemed necessary by management.

Benefits

  • medical, dental, and vision coverage
  • a 401(k) plan
  • disability and life insurance
  • exclusive room discounts
  • free daily meal
  • tuition reimbursement
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