Spirit and Bower Beverage Manager

Grand Bohemian Lodge Greenville•Greenville, SC

About The Position

It is the responsibility of the Beverage Manager to provide leadership and management for the Food & Beverage Division, including the Restaurant & Bar, and integrate its functions to serve local F&B and hotel guests. The Beverage Manager oversees management, budget and operation of the food service establishment, and maintains a close liaison with the kitchen, restaurant and catering sales department to ensure maximum profitability.

Requirements

High School Diploma or Equivalent Required.
5 years prior F&B experience, required.
3 years supervisory experience required.
While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and taste or smell.
Must occasionally lift and/or move up to 25 pounds.

Nice To Haves

Associates or Bachelors degree in Hospitality desired.

Responsibilities

Supervise the daily operation of F&B Outlets.
Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures.
Estimates beverage consumption and purchases or requisitions beverage ingredients and supplies.
To monitor and critique the quality and consistency of the Beverage product.
Bring innovation and creative ideas to create specialty cocktails for our menu.
Create and implement promotional plans to drive business to Beverage Department; host local events to create charity and local business opportunities.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Participates in the budgeting process for areas of responsibility.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Conduct regular departmental meetings.
Attend hotel meetings; ensure that daily pre-shift meetings conducted with all Grand Performers on a daily basis for all shifts.
Maintain cleanliness and health code standards.
Complete monthly beverage inventory.
Schedule staff to reflect daily occupancy and reservations in order to Monitor and control payroll and other expenses.