Beverage Manager at La Bahia Hotel & Spa

Ensemble•Santa Cruz, CA

About The Position

La Bahia Hotel & Spa is seeking a dynamic Beverage Manager with deep expertise in current industry trends and mixology. The Beverage Manager will be responsible for crafting innovative beverage programs throughout all F&B outlets and mentoring bar teams. This role will have the exciting opportunity to elevate our beverage offerings throughout all F&B outlets, from craft cocktails to wine pairings, ensuring each drink reflects our commitment to luxury and creativity. This exciting role will assist the management team in the day-to-day operations of the F&B department in a supervisory capacity, while embracing the La Bahia and Spa’s luxury service standards (inspired by Forbes) and unique experiences throughout the hotel.

Requirements

Minimum of (2/3) years of experience as a Beverage Manager and/or similar experience required.
Knowledge in food & beverage service, cost control, labor control required.
Knowledge of spirits/beer selection, wine pairings required.
Ability to multi-task and handle high pressure situations.
Must speak and communicate in English.
Personable and great people skills.
Awareness of guest consumption.
Ability to multi-task.
Must be able to work independently.

Nice To Haves

Luxury hotel experience is preferred.
Dynamic and entrepreneurial - able to lead a team to success by leading by example.
Knowledge of Santa Cruz Restaurant industry a plus.

Responsibilities

Controls the sales and profitability of all beverage programs throughout the hotel.
Assist in establishing and monitoring standards for our world-class beverage program featuring an extensive wine selection, spirits collection, and refined pairings tailored to the menu.
Establish standard operating procedures for beverage service, wine storage, and inventory management.
Oversee the day-to-day execution of the beverage program, ensuring seamless and sophisticated service.
Manage staff performance in accordance with established service standards and procedures.
Train front-of-house staff in wine knowledge, tableside beverage presentation, and pairing recommendations to create a polished and intuitive guest experience.
Establish and monitor standards for F&B outlets, including but not limited to personnel administration and performance and service to patrons.
Maintains visibility and accessibility to patrons, staff, and vendors; maintains effective communication with all staff to ensure F&B outlets are performing at established standards.
Organize and monitor staff schedules.
Ensures patrons’ needs are fulfilled, and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems.
Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment.
Arrange maintenance and repairs or replacement of equipment and services.
Possesses and maintains thorough knowledge of all beverage selections available and characteristics and description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
Must have excellent communication skills and the ability to lead, direct and motivate supervisors and associates.
Assist in implementing cost controls in the food & beverage department.
Maintain high standards of food & beverage quality, service & marketing to maximize profits through outstanding customer service.
Prepare accurate and timely reports as required.
Assists staff with job functions as needed to ensure optimum service to all guests.
Support safe work habits and a safe working environment at all times.
Perform all other duties that may be assigned as needed by your manager.