Beverage Cart Attendant

Invited • Fayetteville, GA

1d • Onsite

About The Position

Invited, established in 1957, is a dynamic company in the hospitality and service industry, operating with the purpose of building relationships and enriching the lives of its members, guests, and over 17,000 employees. As the largest owner and operator of private clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs, Invited offers first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, racquet facilities, and fitness centers. The Beverage Cart Attendant role is crucial for delivering exceptional service and enriching the member and guest experience on the golf course and other designated areas. This position involves proactively engaging with members and guests, ensuring their needs are met with high satisfaction, enhancing member retention, and coordinating with other club departments to consistently provide the 3-steps of service, whether serving on the golf course, in the halfway house, or other designated food and beverage service areas.

Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Nice To Haves

• High school diploma or equivalent.
• Previous experience in Food & Beverage service.
• Certification in alcohol and food safety awareness.
• Valid driver’s license to operate golf cart.
• Excellent communication skills with the ability to follow instructions.
• Strong commitment to maintaining the highest ethical work standards.

Responsibilities

• Maintain exceptional F&B service standards as outlined in Invited’s training programs.
• Greet members by name and introduce yourself to guests, always ensuring a polite and friendly demeanor.
• Provide timely and attentive coverage of assigned course areas, anticipating visits to each group every 4-5 holes.
• Assist members and guests with requests, such as directions to the restroom or clubhouse, and offer to dispose of trash to maintain a clean environment.
• Stock the beverage cart with food, beverages, ice, and transaction supplies before service begins.
• Operate the golf cart safely, following all guidelines, policies, and procedures to avoid accidents.
• Collect payments (cash, member charge, etc.) and accurately reconcile daily transactions, depositing cash in the designated area.
• Document product spills and waste using daily par versus usage sheets.
• Maintain thorough knowledge of available products and upsell where applicable.
• Use tee sheets and line-ups to identify members and guests, creating personalized experiences with their favorites.
• Communicate with the F&B Director regarding special product requests or issues with food quality, supplies, or presentation.
• Clean and sanitize the cart at the end of each shift, ensuring compliance with health code standards.
• Request and restock supplies in a timely manner to maintain proper par levels for consistent service.
• Assist fellow employees to deliver the 3-steps of service and participate as a supportive team member.
• Notify management of any member/guest complaints immediately and practice effective service recovery.
• Know and follow the rules of golf etiquette when approaching golf groups at all times.
• Assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees