Beverage Cart Attendant (Part-Time)

TPC Network • Scottsdale, AZ

87d

About The Position

Home of the largest-attended tournament in the world, the fan-favorite WM Phoenix Open, TPC Scottsdale is a masterful blend of challenge and playability – compelling the sport’s top players and recreational golfers alike. Set in the rugged Sonoran Desert and surrounded by the stunning McDowell Mountains, TPC Scottsdale boasts two championship courses for players to enjoy – the world famous Stadium Course and the stunning Champions Course. As Arizona’s only PGA TOUR property, you'll experience the standards of quality and service normally reserved for the TOUR professionals. Tee up your career as a part of our team with the TPC Network!

Requirements

• High school diploma or equivalent education.
• Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience.

Responsibilities

• Greet all members and guests by name whenever possible.
• Utilize starting reservation sheets and bag tags, as necessary.
• Ensure that the beverage cart is properly inventoried at the beginning and ending of every shift.
• Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved.
• Attend pre-meal meetings as requested by the Food & Beverage Service Manager or Food & Beverage Director.
• Participate in the continuous cleaning and upkeep of the beverage carts and beverage cart storage areas.
• Serve only food and beverage items that meet beverage cart specifications and standards.
• Maintain responsibility for all beverage cart customer checks issued and immediately notify Food and Beverage Supervisor of any walk-outs.
• Prepare and serve beer, wine and cocktails according to specifications prescribed by standard operating procedures.
• Ensure that service procedures are adhered to as outlined in the TPC Brand Standards.
• Keep all stock prepared and ready for use on each shift, including condiments and garnishes.
• Handle and count cash, make accurate change and record credit cards and member charges from guests.
• Ensure compliance of operating guidelines as it relates to R.A.M. or T.I.P.S. programs, as well as operating within all State and Federal Laws, rules and regulations relating to Alcohol, Cigarette and Tobacco Division.
• Operate cart on cart paths avoiding at risk areas as noted on course hazard analysis.
• Notify supervisor of any additional hazards so they may be dealt with promptly.
• Maintain accountability of cash tips ensuring there be no commingling with any cash bank.
• Complete requisition forms for all supplies.
• Serve food and beverages professionally and courteously.
• Handle problems that might arise courteously and professionally.
• Verify the accuracy of prices, State and Federal taxes, tips, and other charges on all customer checks and accurately operate the Point of Sale system.
• Maintain responsibility for food and beverage par-stock inventory controls in the beverage cart.
• Maintain responsibility for food and beverage sales, expenses, and profit goals as outlined in the food and beverage operating plan/budget.
• Operate beverage cart in a safe and courteous manner.
• Complete operating and safety checklist and exception checklists for the beverage cart prior to the start of assigned shift.
• Be 18 years old and possess a current, active driver’s license with no current moving violations.
• Responsible for rotation of inventory to ensure freshness and quality of products being served.
• Report any/all potential mechanical problems to Supervisor.
• Keep track of pace of play and notify golf shop and/or course advisors of slow-moving groups.
• Understand and comply with state and local liquor laws as they relate to serving liquor.
• Inform Director of Food & Beverage and/or general manager of any member/guest who may be intoxicated.
• Answer any questions regarding menu and/or menu offerings in a prompt, professional manner.
• Redirect inquiries as needed and provide prompt replies to forwarded questions.
• Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts.

Benefits

• Medical/Dental/Vision
• Health Savings Account with employer contribution
• Wellness Reward Program
• Life and Disability Insurance
• 401(k) plus employer match and employer contribution
• Pet Insurance
• Employee Assistance Program
• Paid Time Off and Holidays
• Complimentary employee meals
• Access to PGA TOUR golf tournaments
• Tuition Assistance
• Playing privileges and employee discounts

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees