BEVERAGE BAR PORTER

Hollywood Casino at Charles Town Races • WV

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About The Position

At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Responsible for ensuring a consistent flow of services to guests by assisting cocktail servers and bartenders with their job functions. Ensures that dirty ashtrays and used glassware are removed from bar tops, bar area and floors are clean. Maintains a clean work environment in accordance with Health Department standards.

Requirements

• Applicant must be at least twenty-one (21) years of age to apply.
• Possess a High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Must be licensed by the West Virginia Racing Commission.
• Must be able to obtain proper Food Handler Certification.
• Must be Tips and TOPs certified.

Responsibilities

• Assist cocktail servers and bartenders with their job functions.
• Ensure that dirty ashtrays and used glassware are removed from bar tops.
• Clear and wipe down tables in any lounge area absent of a cocktail server.
• Maintain a clean work environment in accordance with Health Department standards.
• Check glass washers for proper chemicals.
• Maintain soap and hand towels at hand sink areas.
• Maintain par stock levels by placing orders for all bar supplies.
• Receive and deliver products to appropriate outlet and stock in accordance to specification.
• Stock and re-stock bars throughout shift with all bar supplies, bar glasses and ice as required.
• Stock server wells in accordance to specifications with all products and supplies required.
• Cut fruit to specification and prepare all condiment caddies.
• Collect trash from all outlets throughout shift.
• Distribute clean bar towels and collect soiled ones.
• Collect all excess glasses from bars and restock them in their appropriate outlet.
• Organize and clean pump rooms, coolers and storage areas to specification.
• Sweep and mop pump room, coolers and storage area floors.
• Soak and clean soda bag-in-box hoses and nozzles.
• Replace and rotate draught beer kegs, liquor and soda bag-in-boxes as required.
• Assist bartender with orders, making eye contact and offering a greeting.
• Promptly and professionally prepare beverages to specification.
• Handle guest issues and communicate problems and concerns to management.
• Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner.
• Provide guests with property information, promotions, programs and attractions.
• Maintain a professional and neat appearance at all times.
• Display a courteous and friendly attitude to all team members and guests.
• Complete all duties as assigned and act as a role model.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Wellness programs designed to support financial, physical, and mental well-being.
• Paid time off earned according to local policy.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees