Bereavement Services Manager

City of Lincoln Council • Lincoln, NE

363d • £51,232

About The Position

We are seeking a highly motivated and dedicated individual to lead our team of seven staff at Lincoln Crematorium, in the role of Bereavement Services Manager. The role is responsible for not just the crematorium site, but also a mix of six old and new burial sites across the city. This is an exciting role offering a very competitive salary of up to £51,232 per year together with access to a range of other employee schemes and benefits. In return we expect the successful candidate to complete the transformation process for us and ensure the service continues to be offered in a sympathetic and compassionate way to a very high standard whilst having commercial awareness of achieving significant growth in revenue sales.

Requirements

• ICCM Certificates in Cemetery and Crematorium Management and full Diploma or similar.
• Experience of working at a management level in Bereavement Services.
• In-depth knowledge of statutory, regulatory, strategic and operational procedures for burials and cremations.
• Experience of developing and implementing a business and financial plan within bereavement services.
• Ability to demonstrate high levels of confidentiality, discretion and diplomacy.
• Ability to build strong relationships with customers, the local community and contractors/suppliers.
• Previous experience of leading, motivating, managing or supervising a team of staff.

Responsibilities

• Lead and manage a team of seven staff at Lincoln Crematorium.
• Oversee the operations of the crematorium and six burial sites across the city.
• Complete the transformation process of the bereavement services.
• Ensure services are offered in a sympathetic and compassionate manner.
• Achieve significant growth in revenue sales.

Benefits

• Flexible working options / Flexi time scheme.
• Generous annual leave entitlement plus bank holidays.
• Local government pension scheme (currently 23.4% employer contribution).
• Employee online discount scheme (including cinema, retail/supermarkets and homeware/tech).
• Health and Wellbeing support.
• Sustainable Travel Options (Tax free bike scheme and free parking at the crematorium).
• Green Car Scheme.
• Relocation Package (subject to approval / agreement in accordance with policy).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees