Bereavement Counselor

About the position

The Bereavement Counselor provides a range of bereavement services to bereaved survivors. This role is part of the Chapters Health Team, which is committed to providing outstanding patient care and a high level of customer service in the community. The position involves providing individual and group counseling and therapy for Hospice patients, family members, and community individuals who have experienced the loss of a significant person through grief.

Responsibilities

• Provide individual and group counseling and therapy for Hospice patients, family members and community individuals who have experienced the loss of a significant person through grief.
• Demonstrate contact of all clients within established time frames and provide appropriate documentation. Document at least two additional attempts to reach an assigned client before closing the case.
• Demonstrate a willingness and ability to manage tasks and case loads assigned, from any departmental program, in an effective, productive and timely manner, meeting the standards that reflect expected productivity.
• Demonstrate a willingness to provide counseling services such as on call crisis intervention, individual and group, on a flexible schedule as needed, including some week nights, weekends and at camp.
• Document all client contacts and care plans accurately according to department and organization policy in a timely manner. This includes establishing and maintaining all legally required files according to state, law, federal law and organization policy.
• Communicate, collaborate and consult with other departmental counselors, members of the Interdisciplinary Team, other organization staff and external customers with integrity and professionalism to ensure the best possible services are given to all customers internal and external.
• Attend and participate in department, staff and other meetings as requested by the organization and the Director. Make recommendations for the improvement of programs and activities within the department.
• Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers.
• Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job.
• Assist with special projects, as requested.

Requirements

• Excellent communication; via phone, email, and in person.
• Attention to detail & ability to handle confidential information following HIPPA guidelines.
• Demonstrate multi-tasking and organizational skills.
• Must be flexible to work in other locations if needed.
• If hired after 5/26/2024, master's degree in counseling, social work, marriage and family therapy, or related field required.
• If hired prior to 5/26/2024, bachelor's degree in counseling, social work, marriage and family therapy, or related field preferred.
• Clear Level 2 background check.
• Must possess a valid Drivers' License, current auto insurance, and reliable transportation.
• Professional Licensure as required by state where care is being provided.