Take Your Corporate Career to the Next Level Are you ready to be challenged, make a difference, and experience professional growth in your career? Kleinfelder’s Corporate Services team is looking for you! From Accounting & Finance, Human Resources, Marketing & Communications, and Information Technology to Legal and Health & Safety, our corporate employees are part of the Kleinfelder ecosystem – supporting the projects that improve the communities we work and live in. Step into Your New Role Kleinfelder’s Client Applications IT team is seeking a creative, highly talented, Bentley Software Support Analyst to join our growing company. The chosen candidate will have the opportunity to provide exceptional customer service to our internal clients as a Client Application – Bentley product focused point of contact for any Information Technology issues/needs to Kleinfelder offices, globally . This position requires excellent communication skills and the ability to work independently as part of a dynamic team that supports Kleinfelder’s users both locally as well as remotely across the globe. As the face of the IT organization, the ideal candidate will be adept at building and maintaining strong relationships within the business. Additional responsibilities in this role include: Specific focus on supporting Bentley Design applications (multiple versions), including end user support for application functions [ProjectWise, MicroStation, OpenRoads Designer, etc.] Performs Application deployment, maintenance, turnover, and version management. Ability to analyze and resolve end-user software and connectivity issues with a genuine sense of urgency. Works with Bentley (vendor) support as needed, licensing, account interaction. Develops automation scripts for maintenance and routine activities. Displays creativity when faced with more complex issues, including suggestions for process improvement where warranted. Liaises with managers and facilitates regular teaching/training sessions with customers as well as their IT peers. Provides excellent customer service, using clear communication and interpersonal skills. Must have commitment to exceeding customer expectations. Prioritizes and organizes work effectively in a high volume, fast paced environment. Maintains a positive disposition and outlook as well as a professional image. Ability to communicate technical concepts and issues in layman’s terms.