Bentley Applications Manager

Kimley-Horn and Associates • Dallas, TX

72d

About The Position

Kimley-Horn is looking for a Bentley Applications Manager to join our Dallas, Texas (TX) office! This is not a remote position. This position will support project teams using Bentley software across the firm through technical support, training and managing CAD standards.

Requirements

• While a bachelor's degree in Engineering is preferred, we recognize that skills and experience can be gained through a variety of paths.
• 10+ years of experience in civil engineering design with relevant ORD experience working on large-scale roadway projects, complex drainage projects, and digital delivery principles
• Experience with developing training content, troubleshooting CAD issues, and training CAD users
• In-depth knowledge of Bentley design programs
• Experience training, supporting, and mentoring technical staff
• Experience with backend implementation of DOT and municipal CAD standards
• Effective communication skills
• Experience mentoring or leading distributed support teams
• Familiarity with OpenRoads SDK, or OpenRoads APIs a plus

Responsibilities

• Mentor and train CAD team partners utilizing best practices for Bentley software products
• Provide technical direction to 12 geographic CAD Support Specialists: coordinate knowledge sharing, backlog, and priorities
• Design learning paths, deliver live/virtual workshops, create video tutorials, coordinate with our software partners to do the same
• Support various project teams' utilization of Bentley engineering software from 3D modeling into design, production, and asset management
• Solve complex ORD modeling, annotation, terrain, or corridor issues escalated from production teams and coordinate directly with software vendors as needed
• Coordinate with CAD teams for timely software upgrades and deployment of Bentley OpenRoads Designer, Microstation and other Bentley software
• Define and maintain feature definitions, annotation groups, DGNLIBs, report styles, and workspace configurations
• Validate client-specific and KH CAD standards
• Provide support and direction for workspace development amongst project teams
• Help teams transition to ProjectWise and identify existing team's needs and opportunities
• Participate in project kick offs to set modeling strategies; conduct periodic model health checks and peer reviews to enforce standards
• Create documented guidance and real-time support for KH helpdesk regarding Bentley support topics
• Pilot new Bentley releases, Civil add ins, and custom tools; assess ROI and hand off deploy ready packages to production teams
• Recommend emerging tools and strategies to improve work efficiency
• Coordinate with IT developers to solve project related problems
• Monitor application performance, license pools, and server utilization; recommend scaling or optimization actions
• Track defect/root cause trends, run post incident reviews, and sponsor automation to reduce repetitive tasks
• Actively work with project teams to understand their needs and create innovative solutions that can be crafted internally with internal teams or placed on software vendors roadmaps

Benefits

• Exceptional Retirement Plan: 2-to-1 company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution
• Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options
• Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays
• Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses
• Professional Development: Tuition reimbursement and extensive internal training programs
• Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees