CVS Health/Specialty is offering an exciting opportunity to be part of our Benefits Verification team. This is primarily a WORK FROM HOME position. However, candidates must live within a 75-mile commutable distance from Chandler, AZ because this person will be required to come onsite for a 4-week new hire training (you may also be asked to come into the office for IT/ Technical issues, Performance Review/Evaluation, etc). Training in-person allows our new team members to familiarize themselves with members of training, support, leadership, and their new peers to ensure a successful and team-focused onboarding experience. As a Benefits Verification Representative, you are a critical liaison between our patients, healthcare professionals and insurance carriers. You will utilize your skills and healthcare industry expertise to efficiently solve insurance-related issues to process patient prescription orders for on-time delivery. In this role, you will work in multiple systems and portals, and handle inbound patient and internal colleague calls, as well as make outbound calls on a daily basis. Successful candidates in this role will embody our heart at work behaviors and possess excellent computer navigation skills, interpersonal skills to put people first and deliver personalized patient experiences, strong attention to detail, a solution orientated mindset removing obstacles to make experiences easier and rising to the challenge to help our patients, and a goal-driven work ethic.