Benefits Technology Administration Associate - Remote

OneDigital
9d$50,000 - $60,000Remote

About The Position

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: Job Summary: As a Benefit Technology Administration Associate at OneDigital, you will be expected to configure and oversee a cloud-based benefits administration tool. You will be required to develop relationships, influence strategic direction and maximize client value.

Requirements

  • Driven, self-motivated, and disciplined with a positive attitude
  • Flexible approach, able to operate effectively with uncertainty and change
  • Excellent communication and interpersonal skills
  • Ability to manage multiple assignments at one time
  • A high level of accuracy and attention to detail is required
  • Strong analytical and problem-solving skills
  • 2+ years with Employee Navigator experience, highly preferred
  • Current life and health insurance license, preferred
  • 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred

Responsibilities

  • Maintain documentation on workflows, procedures, and protocols
  • Retrieve web-based data
  • Prepare data for loading by entering submitted data into standardized format
  • Configure open enrollment lifecycle to ensure it meets the customer’s workflow needs
  • User interface testing and data validation
  • Serve as the Ben Admin platform single point of contact for customers post-implementation including expansion and issue escalation
  • Build relationships with stakeholders to facilitate successful solutions
  • Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA)
  • Navigate platform resources, helping customers maximize the use of platform
  • Meet or exceed department goals as defined
  • Complete other duties and projects as assigned

Benefits

  • eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs
  • You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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