Benefits Supervisor

Ivy Rehab•Philadelphia, PA

2d•Remote

About The Position

We are seeking an experienced and team-oriented Benefits Supervisor to join our team! This is a remote opportunity and will report directly to the Director of Total Rewards. The Benefits Supervisor leads the administration, compliance and teammate support for Ivy’s employee benefits programs, including health and welfare plans, retirement plans, disability and leave programs (FMLA, ADA, short/long-term disability), and vendor/third-party administrator relationships. This role also supervises the Leave Administrator, ensures compliance with federal/state regulations, drives benefits communication and open enrollment processes, and partners with HR leadership on benefits strategy and reporting. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred.
5+ years progressive experience in benefits administration, ideally within healthcare or large organizations, including supervised staff.
Experience with leave of absence programs and compliance requirements.
Experience working in multi-site and multi-state environment.
Strong knowledge of state and federal benefits laws and regulations (FMLA, ADA, COBRA, ACA)
Must be detail oriented, resourceful, responsive and able to thrive in a fast-paced environment.
Demonstrated experience using Microsoft products including, Word, Excel, PowerPoint and Outlook.
Excellent written and verbal communication skills.
Excellent interpersonal skills.
Ability to work on multiple projects and see them through to completion.
Ability to problem solve and be resourceful.
Exceptional time management skills.

Nice To Haves

Previous experience using Workday is preferred.

Responsibilities

Benefits Administration Oversee the day-to-day administration of all employee benefits programs (health, dental, vision, life, disability, retirement, wellness, voluntary benefits, etc.) and answer teammate questions.
Ensure accurate benefits enrollments, life event processing, terminations, and premium reconciliation.
Serve as primary liaison with benefits carriers, brokers, and third-party administrators to resolve complex issues.
Prepare and maintain Summary Plan Descriptions (SPDs), benefits communication materials, and regulatory notices.
Review and process monthly benefit invoices from benefit vendors.
Establish and cultivate a solid working relationship with our benefits broker and benefit vendors.
Lead weekly benefits orientation for new teammates.
Leave Program Oversight Supervise the Leave Administrator and oversee leave of absence programs (FMLA, ADA accommodations, workers’ compensation coordination, short/long-term disability tracking).
Ensure accurate tracking, documentation, and compliance for all leaves and pay-related processes.
Provide guidance to managers and employees about leave policy implementation and eligibility.
Team Leadership & Operations Supervise Leave Administrator, including day-to-day work, coaching, performance evaluations, and workflow management.
Set quality and service standards for benefits operations and monitor performance metrics.
Collaborate with HR and payroll partners to ensure benefit and leave processes integrate seamlessly.
Strategic Projects & Compliance Lead annual open enrollment planning, communication, and execution for all health and welfare benefits.
Conduct periodic benefits review and benchmarking, recommend enhancements, and assist with RFP/vendor selection.
Monitor compliance with regulatory requirements (ERISA, FMLA, ADA, COBRA, ACA).
Create and analyze reports on utilization, trends, vendor performance, and cost drivers to inform leadership decisions.