Benefits Staff Assistant

Illinois Municipal Retirement Fund • Elmhurst, IL

3d • $43,323 - $47,655

About The Position

This position provides administrative support to the Benefits and Disability departments along with primary responsibility for processing Separation Refunds and Voluntary Additional Refunds. This position reports directly to the Benefits Supervisor. Coordination and assignment of the Benefits Staff Assistant duties for both departments will be approved by the Benefits Manager.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily using the various technologies provided for executing tasks. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer skills required.
• Associates degree (AA) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Must be proficient in the use of the Microsoft Office Suite. Must also have the ability and computer literacy to learn and use new and evolving systems necessary to execute essential duties and tasks

Responsibilities

• Entry of Termination Forms, Refund Applications, Voluntary Additional Refund Applications, and Retirement Applications (as necessary).
• Contact other IMRF departments to obtain information, and request assistance to resolve internal conditions preventing automated payment of refunds. Assist other departments to process manually any refund that cannot be paid systematically.
• Contact employers, members, and financial institutions to resolve external pending conditions preventing automated payment of refunds. Process manually any refund that cannot be paid systematically.
• Support the Department by preparing both freeform and template letters as needed.
• Prepare any other overnight and certified mailings as necessary.
• Interpret statistics and facts for senior management to prepare correspondence for the Benefit Review Committee.
• Provide support to the Benefits Department examiner staff as requested.
• Maintain a work in progress that meets the service goals established by the Benefits Manager including daily maintenance of Work Manager, pending claim lists, work queues, etc.
• Maintain information as needed to provide senior management and the Board with a report of Benefit Review Activities.
• Create and utilize monthly system reports to prepare department reports for the Benefits Manager.
• Fax/Upload Reciprocal Certifications to reciprocal funds.
• Distribute information received regarding returned Checks and ACH payments to appropriate staff.
• Assigned as the Key User for the Benefits and Disability departments to obtain office supplies and make purchase requisitions for business materials.
• Other duties that may be assigned.

Benefits

• Pension, death, and disability benefits as a member of IMRF
• Generous insurance benefits, including medical and dental
• 35-hour base work week, Monday-Friday. Ability to work one day remote, per week, after 6 months of hire.
• Paid vacation, paid sick, 12-13 paid holidays and 2 personal days
• Tuition reimbursement
• Business casual attire

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree