Contract: Benefits Specialist
About The Position
About the role: Benefits Administration & Operations Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems Support annual open enrollment activities, including testing, coordination, and employee support Maintain accurate benefits records, documentation, and system configurations Employee & HR Support Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations Assist with benefits communications, including FAQs, intranet content, and job aids Support education efforts to help employees understand plan options and maximize benefits value Compliance & Documentation Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations Support annual filings, audits, and data requests Ensure plan documentation, summaries, and notices are up to date and properly distributed Partner with Legal, Payroll, and Finance as needed to support compliance requirements Vendor & Partner Coordination Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues Support vendor data exchanges, reconciliations, and issue resolution Assist with preparation for renewals, and service reviews Data, Reporting & Continuous Improvement Run routine benefits reports and perform basic data validation and reconciliations Support analysis of enrollment, utilization, and cost trends Identify opportunities to improve processes, controls, and employee experience Contribute to documentation, standard operating procedures, and knowledge base content
Requirements
- Working knowledge of benefits programs and core compliance requirements
- Experience supporting open enrollment and year-round benefits lifecycle activities
- Strong attention to detail and ability to manage sensitive data
- Proficiency with HRIS and benefits administration systems
- 4–6 years of experience in benefits administration or HR operations
Nice To Haves
- Experience with multi-state or global benefits administration
- Familiarity with ACA reporting, COBRA administration, and leave programs
- Benefits-related certifications (CEBS, PHR, SHRM-CP) a plus
Responsibilities
- Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
- Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
- Support annual open enrollment activities, including testing, coordination, and employee support
- Maintain accurate benefits records, documentation, and system configurations
- Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
- Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
- Assist with benefits communications, including FAQs, intranet content, and job aids
- Support education efforts to help employees understand plan options and maximize benefits value
- Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
- Support annual filings, audits, and data requests
- Ensure plan documentation, summaries, and notices are up to date and properly distributed
- Partner with Legal, Payroll, and Finance as needed to support compliance requirements
- Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
- Support vendor data exchanges, reconciliations, and issue resolution
- Assist with preparation for renewals, and service reviews
- Run routine benefits reports and perform basic data validation and reconciliations
- Support analysis of enrollment, utilization, and cost trends
- Identify opportunities to improve processes, controls, and employee experience
- Contribute to documentation, standard operating procedures, and knowledge base content
Benefits
- Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
