Partner in the evaluation, design, and development of competitive benefit programs that attract, retain, and reward employees. Use quantitative and qualitative analysis to identify issues, develop hypotheses, and recommend improvements to benefit and LOA programs and processes. Serve as a primary point of contact for employee benefit inquiries, collaborating with insurance brokers and vendors to resolve coverage issues. Analyze current processes and workflows to identify opportunities to streamline and improve operational efficiency. Create clear and comprehensive user and administrator guides for benefit and LOA programs. Support the planning, communication, rollout, and completion of annual benefits open enrollment. Develop and deliver training sessions on benefit and LOA programs for employees and managers. Ensure accuracy and integrity of benefit and LOA data within HR systems. Conduct regular audits of benefit programs and policies to ensure compliance with internal standards and regulatory requirements. Partner with the HR technology team to test, validate, and implement system changes. Build ad-hoc reports using HRIS and other data sources to support decision-making. Review and audit monthly benefit invoices for accuracy. Maintain consistent communication with employees on LOA, including outreach, drafting and mailing letters, and coordinating return-to-work processes. Research, respond to, and document frequently asked LOA questions and inquiries. Provide guidance to managers and employees regarding LOA policies, workplace accommodations, and related procedures.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees