Benefits Representative (Remote) Oregon City OR - Globe Life AIL

Globe Life AIL • Oregon City, OR

1d • Remote

About The Position

If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours; with the ability to work from home, read below WE OFFER: Weekly pay + possible weekly bonuses! Energetic, positive, supportive team environment Career growth and merit-based advancement system Structured training and leadership program Full training from the ground up - Previous experience preferred but not required Company events and trips! Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long-term career fit and wants to get their foot in the door with a company to grow is important to us.

Nice To Haves

• Previous experience preferred but not required

Responsibilities

• Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.
• Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement.
• Aim to resolve issues on the first call by being proactive and handle open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.
• Handle and carefully respond to all customer inquiries
• Assist existing clients through phone and/or in person about account management, billing issues, content and basic product application while building scalable customer-facing resources for common questions and issues.

Benefits

• Weekly pay + possible weekly bonuses!
• Energetic, positive, supportive team environment
• Career growth and merit-based advancement system
• Structured training and leadership program
• Full training from the ground up
• Company events and trips!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed