Benefits Representative (Remote)

Spade Recruiting • Olive Branch, MS

11d • Remote

About The Position

A nationally established organization in the insurance and supplemental benefits space is expanding its remote operations and is seeking individuals with strong communication skills and a service-oriented mindset. This opportunity combines client interaction, education, and long-term relationship building within a structured and transparent environment. The organization is known for prioritizing integrity, clear communication, and high standards of customer care, which has contributed to its long-term success and strong industry reputation. Organizational Background With more than six decades of experience, this organization partners with tens of thousands of labor unions and member-based associations across North America, supporting millions of members. Its financial stability is reflected in top-tier independent ratings, and union members actively request access to its benefit programs due to the long-term protection they provide beyond traditional workplace coverage. The organization has also earned consistent recognition as a leading workplace, highlighting its focus on employee satisfaction, professional development, and internal growth. What the Role Involves Managing inbound and outbound member communications Scheduling and conducting virtual appointments with individuals who request benefit information Presenting benefit programs in a clear, professional manner Completing digital documentation and maintaining quality standards Developing leadership, communication, and organizational skills over time

Requirements

• Strong verbal and written communication skills
• Effective time-management and organizational ability
• Must be 18 years of age or older
• High school diploma or equivalent (post-secondary education considered an asset)

Nice To Haves

• Customer service or retail experience is helpful but not required

Responsibilities

• Managing inbound and outbound member communications
• Scheduling and conducting virtual appointments with individuals who request benefit information
• Presenting benefit programs in a clear, professional manner
• Completing digital documentation and maintaining quality standards
• Developing leadership, communication, and organizational skills over time

Benefits

• Weekly compensation structure with performance-based bonuses (first-year earning potential averages around $55,000)
• Long-term career advancement opportunities
• Flexible scheduling options
• Fully remote work-from-home setup
• Residual income opportunities
• Comprehensive health benefits
• One-on-one training and ongoing mentorship
• Company-sponsored annual travel incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees