Early Careers: Benefits Outsourcing Business Analyst - 2026

WTW•Mount Laurel Township, NJ

About The Position

Do you want to help empower employers, employees, and retirees to better navigate the changing world of benefits? Are you looking to provide a tailored, integrated experience that combines benefit consulting expertise with innovative, user-centered technology? Do you want to be part of a team that values collaboration and diversity and invests in your personal and professional growth? If so, we have an exciting opportunity for you to join WTW as a Business Analyst 1-T, where you will apply your technical knowledge, analytical, and problem-solving skills to provide benefits administration solutions and services to Fortune 500 companies. Create a career that goes in the direction you choose. Get to know opportunity. The Business Create your future. Our Benefits Outsourcing business provides benefits administration and outsourcing solutions to many of the world’s leading organizations. Our purpose is helping millions of people, one at a time, to optimize today’s health and wealth opportunities for a better tomorrow. Awards & Recognition: The International Association of Outsourcing Professionals (IAOP) has named WTW a leader on the Global Outsourcing 100 since 2011. Everest Research named WTW a Star Performer in the Leaders category in 2014 and has recognized WTW as an industry leader since 2010. Fortune magazine ranked WTW number one in the diversified outsourcing industry on its annual World’s Most Admired Companies list in 2015. WTW has been listed on Fortune magazine’s World’s Most Admired Companies list since 2012. Explore an opportunity. As a Business Analyst you will play a key role by serving as the link between consultants, external clients, and our internal team of system developers. You will contribute to the implementation of new services by translating business needs into actionable programming and process steps for developers, practicing the fundamentals of systems analysis, design, and testing. You will also consult to clients concerning the implementation of best practices, provide ongoing technical support, and train client teams. You will have the opportunity to develop your technical, analytical, problem solving, leadership, communication, and consulting skills. Note that this role may involve some travel to client sites and other WTW offices. About you. In addition to the specific requirements below, all candidates should display: willingness to work in a fast-paced collaborative team environment that has tight deadlines; ability to learn and evaluate new tools, concepts, and challenges quickly; strong client service focus and flexibility in supporting client requests; strong analytical and problem solving skills; strong written and verbal communication skills and a demonstrated ability to interact with colleagues at all levels; and be available, at times, to work extended hours and able to travel.

Requirements

Willingness to work in a fast-paced collaborative team environment that has tight deadlines
Ability to learn and evaluate new tools, concepts, and challenges quickly
Strong client service focus and flexibility in supporting client requests
Strong analytical and problem solving skills
Strong written and verbal communication skills and a demonstrated ability to interact with colleagues at all levels
Be available, at times, to work extended hours and able to travel

Responsibilities

Understands different system functionalities and dependencies
Learns and applies WTW best practices, standards, and tools
Performs system configuration based on the requirements
Executes test plans for system functionalities using WTW standard tools
Creates test plans based on requirements and standards by partnering with senior business analysts
Partners with team to perform root cause analysis for issues/cases
Writes queries using SQL and analyze results to reduce rework
Follows the System Development Lifecycle

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