Benefits Integration Implementation Specialist

ADP • Elk Grove Village, IL

390d

About The Position

The Implementation Specialist II at ADP is responsible for onboarding new clients and ensuring they are comfortable using ADP's products and services. This role focuses on delivering comprehensive solutions tailored to client needs, while providing exceptional support and guidance throughout the implementation process. The position emphasizes proactive planning, relationship building, and a commitment to exceeding client expectations.

Requirements

• High School Diploma
• Basic project management skills
• Excellent time management, organization, and communication skills

Nice To Haves

• Bachelor's Degree
• Equivalent Military experience
• 3 years of experience working in client service/customer service
• Business consulting experience
• Ability to work independently and with a team

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to learn their business and related needs
• Incorporate new processes, tools, and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Recognize client business issues and concerns and recommend and implement an appropriate solution
• Interact and partner with ADP associates in sales and customer service
• Exchange routine information with members of the client project team, including priorities, timeliness, issues as they arise.

Benefits

• Best-in-class benefits that start on Day 1
• Company paid time off for volunteering for causes you care about
• Ongoing training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED