Benefits & HR Coordinator

CAI World-Wide•Pittsburgh, PA

3d•Remote

About The Position

The Benefits & HR Coordinator supports day-to-day HR operations with a primary focus on employee benefits, onboarding/offboarding, and basic HR and payroll administrative tasks. This role serves as a first point of contact for employee questions, works closely with our benefits brokers and vendors, and assists with maintaining accurate HR and payroll records. The ideal candidate is detail-oriented, responsive, organized, and comfortable working in a fast-paced environment.

Requirements

3-5 years of experience in HR, benefits administration, or payroll support (preferred).
Familiarity with HRIS and benefits platforms; ability to learn new systems quickly.
Strong attention to detail, organization, and follow-through.
Excellent communication and customer-service skills.
Ability to handle confidential information with integrity and professionalism.

Nice To Haves

Experience with multi-state payroll tax or unemployment portals is a plus.

Responsibilities

Benefits Administration Serve as the first point of contact for general benefits questions (medical, dental, vision, 401k, leave programs, etc.).
Partner with benefits brokers to resolve employee inquiries, eligibility issues, or escalations.
Process benefit enrollments, changes, and terminations in HRIS/benefit platforms.
Assist with annual open enrollment, including communications, data audits, and vendor coordination.
Maintain accurate and compliant benefits records.
HR Coordination Support employee onboarding, including preparing offer packets, collecting documentation, initiating background checks, and setting up new hires in HRIS
Coordinate employee offboarding tasks such as system terminations, final pay inputs, COBRA notices (working with vendor), and exit documentation.
Respond to routine employee questions regarding policies, PTO, pay cycles, and HR processes.
Maintain personnel files and ensure data accuracy across systems.
Payroll & Compliance Support Assist payroll team with new hire setups, terminations, benefit deductions, and basic payroll changes.
Monitor and update payroll tax account information across state and local jurisdictions as needed.
Maintain accounts and respond to notices in unemployment portals and state tax websites.
Support the completion of employment verifications and compliance documentation.