Benefits Customer Onboarding Leader
Gusto, Inc.•Chicago, IL
259d•$119,000 - $172,000
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About The Position
The CX Benefits Operations, Customer Onboarding Leader will help lead and scale our benefits operations teams to deliver a world-class experience and make health benefits accessible to millions of people. In this role you will lead 3-5 first line leaders and a total team size of 20-40 employees. You’ll be directly responsible for the team which leads the onboarding experience of thousands of small and medium businesses, members, and dependents on the Gusto platform. Benefits, and especially health insurance, are our top priority, and a seamless onboarding experience is paramount to building the trust and customer loyalty we strive for.
