Benefits Consultant

University of North Carolina Wilmington•Wilmington, NC

26d•Onsite

About The Position

This role serves as a Benefits Counselor within the employee benefits team, overseeing the planning, management, and administration of all employee benefits programs at the University. The position requires confidentiality, independent judgment, discretion, and strong communication skills to support employees in a variety of non-routine situations and across all levels of the institution. Key responsibilities include: Administering various leave programs (FMLA, Voluntary Shared Leave, Parental Leave, Workers' Compensation, etc.,) and maintaining confidential documentation Ensuring compliance with institutional, state, and federal policies Providing benefits counseling and support for medical, retirement, disability, and enrollment matters, life events, etc. Conducting benefit orientations for new hires and off-boarding meetings for departing employees Coordinating workers' compensation cases, maintaining case documentation, coordinating with treating physicians, 3rd party administrators, Attorney General's Office, and Office of State HR. Collaborating with internal supervisors and department liaisons, and external partners/vendors Serving as a liaison and consultant for employees in resolving a variety of benefits-related issues Attending state benefits meetings and implementing program updates Using various software, systems and platforms for case management, data tracking, reporting, etc. This position is designated as Exempt from the Human Resources Act (EHRA).

Requirements

Graduation from a four-year college or university and two years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices in the context of organizational goals and objectives; or an equivalent combination of training and experience.
Degrees must be from appropriately accredited institutions.

Nice To Haves

Master's degree in Business, Human Relations, Communications, Counseling, or other closely related disciplines.
5 or more years of professional and progressively responsible experience in benefits counseling and researching, analyzing, and implementing HR best practices in benefits administration.
SHRM-CP or SHRM-SCP certification
Certified Benefits Professional (CBP) certification.
Knowledge of NC Office of State Human Resources/UNCSO Benefit programs, NC State Retirement Plan, NC State Health Plan, and related policies and procedures.
Notary Public Certification

Responsibilities

Administering various leave programs (FMLA, Voluntary Shared Leave, Parental Leave, Workers' Compensation, etc.,) and maintaining confidential documentation
Ensuring compliance with institutional, state, and federal policies
Providing benefits counseling and support for medical, retirement, disability, and enrollment matters, life events, etc.
Conducting benefit orientations for new hires and off-boarding meetings for departing employees
Coordinating workers' compensation cases, maintaining case documentation, coordinating with treating physicians, 3rd party administrators, Attorney General's Office, and Office of State HR.
Collaborating with internal supervisors and department liaisons, and external partners/vendors
Serving as a liaison and consultant for employees in resolving a variety of benefits-related issues
Attending state benefits meetings and implementing program updates
Using various software, systems and platforms for case management, data tracking, reporting, etc.

Benefits

Health, Dental, and Vision Insurance - Coverage begins the first of the month following your hire date.
Retirement Plans - Employer contributions available for both defined contribution and defined benefit options.
Optional Disability Plans - Additional protection for peace of mind.
Tuition Waiver Program, covering up to three undergraduate or graduate courses per academic year at UNCW or any UNC System school, plus one UNCW summer course at no cost.
Free Campus Recreation Center Membership
On-campus vaccine and booster clinics
Meditation and yoga sessions
Flexible spending accounts
12 paid holidays, vacation and sick leave accrual
24 hours of paid community service leave
Family medical leave after 12 months of service
LinkedIn Learning
Employee Assistance Program (24/7)